Your privacy matters. This policy applies to all players using the pak75 website and mobile app. By registering an account, you confirm you have read and understood how your data is handled. If you have questions at any point, contact us at
[email protected].
1. Who We Are
pak75 is an online gaming and sports betting platform serving players in Pakistan. The platform covers cricket betting (including PSL, T20 internationals and ODIs), football, esports, casino games, live dealer tables and fish games — all available in PKR via browser or the pak75 mobile app.
When this Privacy Policy refers to "pak75", "we", "us" or "our", it means the pak75 platform and its operating team. When it refers to "you" or "your", it means you as a registered player or visitor to the pak75 website or app.
This policy explains how pak75 handles personal data in connection with operating the platform. It covers what data is collected, why it is collected, how it is used and stored, who it may be shared with, and what rights you have over your own information.
2. Data We Collect
pak75 collects two broad categories of data: information you provide directly when registering or using the platform, and technical data collected automatically when you browse or play.
Information you provide directly:
- Account registration: Full name, date of birth, mobile number and any other details requested during sign-up.
- Identity verification: If you are asked to verify your identity before a withdrawal, you may provide a copy of your CNIC or another acceptable ID document.
- Deposit and withdrawal requests: Payment method details such as your JazzCash number, Easypaisa number, bank account number or card details. These are passed to our payment processors — pak75 does not store raw banking credentials.
- Customer support communications: If you contact support, the content of your messages and any attachments you send are recorded to help us resolve your query.
- Responsible gaming requests: If you request a self-exclusion or deposit limit, that request and your stated reason are recorded to allow us to act on it correctly.
Technical data collected automatically:
- IP address and approximate location (country/city level).
- Device type, operating system and browser version.
- Pages visited, time spent on each section, and features used.
- Session timestamps — when you logged in, how long you were active and when you logged out.
- Bet history, game history and transaction records linked to your account.
3. How We Collect Your Data
Data is collected through the following channels:
- Registration form: When you create a pak75 account, you submit your name, mobile number and date of birth directly.
- Deposit and withdrawal processes: When you initiate a payment via JazzCash, Easypaisa, Raast, bank transfer or card, the relevant transaction data is collected and processed.
- Platform activity: Your betting activity, game sessions, login events and in-app behaviour are logged automatically as part of running the platform.
- Cookies and similar technologies: Cookies, local storage and similar tracking technologies collect session and preference data when you use the pak75 website or app. See Section 8 for full details.
- Support interactions:
When you contact support by email or live chat, your messages and account details are recorded to help resolve your issue.
4. Why We Use Your Data
pak75 only uses your personal data for purposes that are directly connected to operating the platform and serving you as a player. The specific reasons are:
| Purpose |
Data Used |
| Account creation and management |
Name, mobile number, date of birth |
| Identity verification |
CNIC or other ID document, date of birth |
| Processing deposits and withdrawals |
Payment method details, transaction records |
| Fraud prevention and security |
IP address, device data, login history, transaction patterns |
| Customer support |
Account details, support messages, bet/transaction history |
| Platform improvement |
Usage data, session data, feature interaction logs |
| Responsible gaming compliance |
Self-exclusion requests, deposit limit preferences |
| Promotional communications |
Mobile number (only if you have opted in to receive offers) |
pak75 does not use your data for automated decision-making that has legal or significant effects on you without human review. We do not use your data to build profiles for advertising to third parties.
5. Payment Data & PKR Transactions
All deposits and withdrawals on pak75 are processed in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards and other supported mobile wallets.
When you initiate a payment, your transaction details are passed securely to our certified payment processing partners. These processors handle the actual movement of funds and are responsible for the security of your banking credentials during the transaction.
- pak75 does not store your JazzCash or Easypaisa PIN, your bank account password, or your full card number on its own servers.
- pak75 receives confirmation of whether a transaction was successful or failed — along with a transaction reference — but does not receive or store your raw payment credentials.
- Transaction records (amount, date, method, status) are stored on pak75's systems as part of your account history. This is needed for account management, withdrawal processing and fraud prevention.
- All payment data in transit is encrypted using industry-standard protocols.
PKR & mobile wallet security: Never share your JazzCash or Easypaisa PIN with anyone — including pak75 support. pak75 staff will never ask for your wallet PIN or banking password.
6. Sharing Your Data
pak75 does not sell your personal data. We share data only where it is necessary to operate the platform or where we are required to do so. The categories of recipients are:
- Payment processors: JazzCash, Easypaisa, Raast, card processors and other payment partners receive the transaction data needed to process your deposits and withdrawals.
- Identity verification providers: If third-party KYC (Know Your Customer) tools are used to verify your identity, the necessary documents may be shared with those providers under strict confidentiality obligations.
- Technology and hosting providers: Our platform runs on third-party server infrastructure. These providers have access to data hosted on their systems but are contractually bound to keep it confidential and use it only to provide hosting services.
- Fraud prevention services: Where necessary, device and IP data may be shared with fraud detection tools to protect the platform and all players from abuse.
- Legal and regulatory requirements: If pak75 receives a lawful request from a relevant authority, we may be required to disclose certain account or transaction data. We will only do so to the extent required by law.
No personal data is shared with advertisers, data brokers or other third parties for commercial purposes unrelated to operating your pak75 account.
7. Data Retention
pak75 retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data:
- Account and identity data: Retained for the duration of your account and for a period after closure to comply with record-keeping requirements and to handle any post-closure disputes.
- Transaction records: Financial transaction records are retained for an extended period as required for fraud prevention, dispute resolution and financial record-keeping.
- Support communications: Support ticket history is retained for a reasonable period after resolution in case follow-up is needed.
- Technical and usage logs: Session logs, IP records and device data are retained for a shorter period, generally sufficient for security monitoring and platform improvement purposes.
When your data is no longer needed for any of the purposes described in this policy, it is deleted or anonymised so that it can no longer be linked back to you.
If you would like to request deletion of your data before the standard retention period ends, see Section 9 (Your Rights) for how to make that request.
8. Cookies & Tracking Technologies
pak75 uses cookies and similar technologies on the website and app. A cookie is a small text file stored on your device when you visit a website. Cookies help the platform work correctly and give us useful information about how players use it.
The types of cookies used by pak75 include:
- Essential cookies: These are required for the platform to function. They keep you logged in during your session, maintain your preferences and enable core features like deposits and betting. These cannot be disabled without breaking the platform.
- Analytics cookies: These help us understand how players navigate the platform — which pages are visited most, where players spend time, and which features are used frequently. This data is aggregated and not linked to individual identities for reporting purposes.
- Preference cookies: These remember choices you have made — such as display preferences — so you do not have to reset them each time you visit.
- Security cookies: These help detect and prevent fraudulent activity such as account takeover attempts.
You can manage or block non-essential cookies through your browser settings. Most browsers allow you to view, delete and block cookies at any time. Note that blocking essential cookies will affect your ability to log in and use the platform normally.
Mobile app: The pak75 app uses equivalent local storage and session tracking technologies. Usage data collected through the app is subject to the same rules described in this policy.
9. Your Rights Over Your Data
As a pak75 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a clear description of your request.
Right to Access
Request a copy of the personal data pak75 holds about you.
Right to Correct
Ask us to correct inaccurate or incomplete data on your account.
Right to Delete
Request deletion of your data, subject to legal retention requirements.
Right to Object
Object to certain uses of your data, such as receiving promotional messages.
Right to Portability
Request your account and transaction data in a commonly used format.
Right to Restrict
Ask us to limit how your data is used while a query is being resolved.
We aim to respond to all data rights requests within a reasonable timeframe. Some requests — particularly deletion requests — may take longer if the data is subject to a legal retention obligation. We will keep you informed of progress.
10. Children & Minors
pak75 is strictly an adult platform. The minimum age to register and use the platform is 18 years old. pak75 does not knowingly collect personal data from anyone under the age of 18.
If we become aware that a minor has registered an account, that account will be closed immediately and any real-money balance will be refunded where possible. The personal data associated with the account will be deleted.
If you believe a minor has registered a pak75 account, please contact us immediately at [email protected] so we can investigate and act on it quickly.
11. Security Measures
pak75 takes the security of your personal data seriously and implements a range of technical and operational measures to protect it:
- Encryption in transit: All data passed between your device and pak75 servers is encrypted using TLS (Transport Layer Security).
- Secure payment processing: Payment data is handled by certified processors. pak75 does not store raw card numbers or mobile wallet credentials on its own infrastructure.
- Access controls: Access to player data within the pak75 team is restricted on a need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations.
- Account security: Accounts are protected by password authentication. We recommend using a strong, unique password for your pak75 account and not sharing it with anyone. If you suspect unauthorised access, contact support immediately.
- Fraud monitoring: Automated systems monitor accounts and transactions for unusual patterns. If suspicious activity is detected, we may temporarily restrict an account and contact you to verify.
While pak75 takes all reasonable steps to protect your data, no platform can guarantee absolute security. You also play a role in keeping your account safe — particularly by using a strong password and not sharing your login details.
12. Updates to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in how pak75 operates, changes in applicable privacy practices or improvements to how we explain our data handling to players.
When a meaningful change is made to this policy, the "Last Updated" date at the top of the page will be revised. For significant changes that affect how your data is used, pak75 will notify you via a notice on the platform or a message to your registered mobile number.
Continuing to use pak75 after an updated Privacy Policy is published constitutes your acceptance of the changes. If you have concerns about any update, you are welcome to contact support or request account closure.
13. Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your data has been handled, please get in touch with the pak75 support team.
- Email: [email protected] — include your registered mobile number and describe your query clearly for the fastest response.
- Response time: We aim to acknowledge all privacy-related queries within 24 hours and resolve them as quickly as possible.
- Data deletion requests: If you wish to have your data deleted, state this clearly in your email along with your account mobile number. We will confirm the steps and timeline in our reply.
Support availability: The pak75 support team is available 24/7. For privacy matters, email is the recommended channel as it creates a clear written record of your request.
Quick Answers
Privacy Questions Players Ask Most
pak75 does not sell your data. We share data only with payment processors (to handle your PKR deposits and withdrawals), identity verification providers (if KYC is needed), and technology partners who host the platform. All sharing is governed by confidentiality agreements. We do not share your data with advertisers or unrelated third parties.
Your mobile wallet number may be stored as part of your withdrawal preferences so that withdrawals can be sent to the right account. However, your JazzCash or Easypaisa PIN and your bank passwords are never stored by pak75 — these are handled exclusively by the payment processor during the transaction. pak75 staff will never ask for your wallet PIN.
Email
[email protected] with your registered mobile number and clearly state that you want your data deleted. The team will confirm the process and timeline. Note that some data — particularly transaction records — may need to be retained for a period for fraud prevention and record-keeping purposes even after your account is closed. We will explain what can be deleted and what must be retained when we respond to your request.
Yes. If you no longer wish to receive promotional messages from pak75 (such as bonus offers and PSL season promotions), email
[email protected] and request to be removed from marketing communications. This will not affect important account messages such as deposit confirmations, withdrawal updates or security alerts.
If you request a self-exclusion through our Responsible Gaming tools, your account is suspended but your data is retained during the exclusion period so that access restrictions can be enforced correctly. If you permanently close your account, your data is retained for the standard post-closure retention period and then deleted or anonymised. You can request early deletion by contacting support, subject to legal retention requirements.